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FAQ

What ingredients are in your dried fruit? 

All of our dried fruits contain just one ingredient: fruit. 

Do your dried fruits contain added sugar?

All of our products are unsweetened, with no added sugars. 

Are your products gluten-free?

Yes! All our dried fruits are naturally gluten-free. However, while we do our best to avoid cross-contamination, we recommend reviewing individual product labels if you have a severe allergy.

What additives are on your dried fruits?

Nothing, our dried fruits contain absolutely no additives. They’re made from 100% natural fruit, with nothing added and nothing taken away. No added sugar, no preservatives, no artificial ingredients—just real fruit, naturally dried.

Are sulfites used in your products?

No, we don’t use sulfites or any other additives. Our dried fruits are made from 100% fruit, with no preservatives, no added sugar, and no artificial ingredients. Just pure fruit, gently dried—nothing else.

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Health & Dietary Concerns

Can people with diabetes have dried fruit?

Yes—in moderation. Dried fruits without added sugars can be part of a diabetes-friendly diet, but portion control is key. Because dried fruit is dehydrated, its natural sugars become more concentrated, which can lead to quicker spikes in blood sugar if consumed in large amounts.

​Are your products safe for children?

Yes, our dried fruits are a healthy, kid-friendly snack. They’re naturally sweet, nutrient-rich, and free from any added sugars or preservatives. For younger children and toddlers, we recommend supervising during snack time and offering appropriately sized pieces to help reduce the risk of choking.

Are your dried fruits suitable for pets?

While some fruits are safe for pets, we recommend consulting your veterinarian before offering dried fruit to animals. Certain fruits—like raisins and grapes—can be toxic to dogs, and even natural products may not be suitable for all pets.​​

Storage & Shelf Life

How should I store dried fruit?

To maintain freshness, store dried fruit in a cool, dry place in an airtight container or resealable bag. For extended shelf life, you can also refrigerate or freeze the fruit.

What is the shelf life of your dried fruits?

When stored properly, our dried fruits typically last 6 to 12 months. Be sure to check the “Made” date printed on the packaging for optimal quality and freshness.

Ordering & Shipping

Where do you ship?

We currently ship within Canada. We’re working on expanding to additional regions—stay tuned for international shipping updates!

How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery times vary based on your location, and you'll receive a tracking number as soon as your order ships so you can follow it every step of the way.

What is your return policy?

Because our products are perishable, we’re unable to accept returns. However, your satisfaction is important to us—if there’s an issue with your order, please contact our customer support, and we’ll do our best to make it right.

Do you offer free shipping?

Yes! We offer free shipping on all orders over $75 within Canada. 

Shipping rates for other regions are calculated at checkout based on your location and order size.

 

Local Pickup?

Customers in the Vancouver Lower Mainland also have the option to pick up their orders. Simply select the Local Pickup option at checkout, and we’ll notify you when your order is ready.

East Vancouver - Nanaimo Skytrain Station

Richmond - Walmart

Burnaby - Willingston Costco Parking lot

Sustainability & Sourcing

Where do your fruits come from?

We strive to source our fruits locally whenever possible, working closely with trusted farmers who share our commitment to quality, sustainability, and ethical practices. When local sourcing isn't feasible, we partner with reputable growers to ensure the same high standards. Check individual product pages for specific sourcing details.

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